We schedule the therapy sessions based on your availability. You can call our office, or send us an email to schedule sessions. 

To begin your journey with us:

1. Book a free consultation (optional) – Discuss your child’s needs with our team

2. Complete service agreement – Formalise your participation

3. Initial assessment – We’ll evaluate your child’s strengths and needs

4. Begin ongoing therapy sessions – Start regular, tailored interventions

The initial assessment includes a 60-minute interview with parents or caregivers and a 120-minute in-person assessment with the child. 

 Ongoing therapy sessions typically start at 2 hours per session. For younger children, we may recommend beginning with 1-hour or 1.5-hour sessions to ensure comfort and engagement. To maintain therapy intensity, we advise a minimum of two sessions per week. 

 After the initial assessment, we design individualised programmes based on the assessment results, parental input, and NDIS goals for the ongoing therapy. 

To schedule an appointment, you can call our office, or send us an email. Our admin coordinator will work with you to schedule an initial consultation with one of our therapists. 

A referral is not necessary; we welcome all patients to seek our services. 

Yes, if your NDIS plan includes Capacity Building Support under the subcategory Improved Daily Living, you can use your funding for our services. 

 If your plan does not include this category, you will need to cover the cost privately. We recommend checking your NDIS plan or contacting your plan manager to discuss potential adjustments if needed. 

We require 24 hours’ notice for any cancellations or appointment changes. This advance notice helps us manage our schedule effectively and offer available slots to other clients. 

 If you cancel or reschedule with more than 24 hours’ notice: 

The original session fee will apply, but we will provide a credit for a make-up session. This credit must be used within three months of the original appointment date. 

 For late cancellations (less than 24 hours’ notice) or “no show”: 

The full session fee will be charged. We can only waive this fee if you provide a valid medical certificate. 

 While we understand that life events can intervene, please note that regular attendance is essential for achieving the best possible therapy outcomes. 

For NDIS Participants: 

If you are self-managing your NDIS funds, we will email your invoice directly to you. You can then process payment and submit your claim through the NDIS portal. 

 For participants using plan management, we send invoices directly to your nominated plan manager. They will process payment using your approved NDIS funding. 

 For Private Clients: 

We accept payment via bank transfer or credit card. 

• Most effective when started during preschool years (ages 2–7) 

• Young brains are highly adaptable to skill acquisition 

• Builds communication, social skills, and cognitive abilities 

• Teaches foundational learning skills (eye contact, imitation, following instructions) 

• Improves emotional regulation and reduces challenging behaviours 

• Targets practical skills: toilet training, dressing, feeding, and hygiene 

• Prepares children for smoother transitions into school and community settings 

• Develops classroom-appropriate behaviours (sitting attentively, responding to names) 

• Encourages participation in group activities 

• Trains parents/caregivers in evidence-based strategies 

• Promotes consistency across home, therapy, school and community environments 

• Reduces need for intensive support later in life 

• Increases likelihood of mainstream education participation 

• Improves overall quality of life and independence 

Early intervention ABA therapy may be recommended if your child: 

✔ Experiences Developmental Differences 

• Delays in speech or language development 
• Difficulties with social interactions (maintaining eye contact, sharing, responding to others) 
• Limited or repetitive play patterns 

✔ Faces Challenges With Daily Living 

• Struggles with self-care tasks (dressing, feeding, toileting) 
• Frequent emotional outbursts when unable to communicate needs 
• Difficulty adapting to changes in routine or new environments 

✔ Demonstrates Behaviours That Cause Concern 

• Self-injurious actions or aggressive behaviours 
• Unusual sensory responses (overly sensitive or under-responsive to stimuli) 
• Intense, narrowly-focused interests that interfere with daily activities 

✔ Could Benefit From Targeted Support 

• Needs preparation for educational settings 
• Requires help developing independence skills 
• Responds well to structured, predictable learning approaches 

Needs School Readiness Support 

• Requires help developing classroom skills (sitting calmly, following group instructions) 
• Needs to build learning foundations (attention span, task completion) 
• Needs practice with school routines (lining up, raising hand)